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How We Can Assist

We are here to make life easy for you and help you to understand available choices.

Specifications

  • Available window / door styles
  • Choosing timber or Alu – Clad
  • Security / locking options
  • Thermal performance
  • Double glazed / triple glazed
  • Colour / gloss level
  • Ventilation
  • Safety glass location
  • Cill options
  • Disability compliance
  • Solar gain
  • Budgetary options
  • Window restriction options for child safety

Site Issues

  • Manual handling / weight of windows
  • Access to site for delivery
  • Program and timing of deliveries

Lead times / program

The manufacturers that we work with produce bespoke windows and doors. This typically means an approximate lead time of eight weeks, however this can vary and we will advise you accordingly.

Installation

Greenmoose recommend experienced Rationel and Solarlux installers. Many customers use their own builder or carpenter to fit Rationel windows and if you choose to do this we can offer advice and assistance to ensure that your installers adhere to the manufacturers guidelines. We can advise you of experienced installers for your project if you wish.

After Sales Service

As an established distributor this is important to us and we ensure that any after sales issues are resolved as speedily as possible. Both our main suppliers, Rationel and Solarlux have UK offices and staff and UK based service teams.

Operations

Greenmoose have supplied throughout the UK and overseas. However, in order to maintain our high service levels, we primarily supply projects in Oxfordshire, Berkshire, Hampshire, Dorset, Hertfordshire, Buckinghamshire and West Sussex.

If your project will be in other areas please contact us and we can determine how we can help you.

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